Ignis Heating is committed to respecting your privacy and protecting your personal information.
We take your privacy very seriously and will only collect and use information which is personal to you where it is necessary and lawful to do so.
Our Privacy Policy contains important information regarding which personal details we collect; what we do with that information; who we may share the information with and why; and most importantly, your choices and rights relating to the personal information we hold.
We are the data controller and will process your personal data in accordance with the Data Protection Act 1998 as amended or replaced by the General Data Protection Regulation 2016 and any national laws which relate to the processing of personal data (“data protection legislation”).
This privacy policy is for this website: www.ignisheating.com and served by: Ignis Heating, Oak House, Valley Lane, Great Finborough, Stowmarket, Suffolk, IP14 3BE, and governs the privacy of its users who choose to use it. It explains how we have taken measures to comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).
This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided on our website if you have any questions.
We and this website complies to the DPA (Data Protection Act 1998) and has taken measures to comply with the GDPR (General Data Protection Regulation) which comes into effect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.
This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.
Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
This website uses Google Services, such as AdWords, Analytics, and Tag Manager, to aid in marketing and to market ad campaigns online to users of the site using their data. Third-party vendors, such as Google, will display these ads across the internet and use cookies to target ads based on a user’s data and their visits to the website.
The data collected includes your contact details, the things that you search for, the websites that you visit, your location, your device information, and your IP address.
Visitors can opt out of this use of cookies by visiting Google’s Ad Settings, as well as opt out of their data being stored and used by us by contacting us directly.
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)
Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: https://bit.ly/2Osdcvk). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Kept me informed when running a bit late. Got on with the service quickly and made minimal mess.
First class, on time, for appt. Clean work, very efficient and professional. Would not hesitate to recommend.
Boiler serviced. Couldn’t fix leak because needed part. Contacted Baxi and arranged repair under warranty
Tom is very polite and helpful, informing us of the exact time of his call, he has a brilliant understanding of boilers.
Kept me informed when running a bit late. Got on with the service quickly and made minimal mess.
Excellent service, on time, courteous, very tidy, specification of works clearly agreed sensible price
Brilliant service delivered fitting a new boiler, unfortunately a gas leak was detected and Tom was super efficient and, despite one of his staff being off sick, managed to have me up and running the next day as previously promised. Tom was highly recommended to me and I would undoubtedly do the same to anyone else. He and his team were fantastic and went that extra mile!
Helpful and prompt. Good time keeping and let me know when he was due to arrive.
We had great advice from Tom at the initial survey. On the day of install, the Ignis Heating team arrived early, fully covered all working areas with mats and just got to work in a professional manner. I highly recommend Ignis Heating to other customers.
This was the first time we had used Tom. He arrived at the time agreed and completed the work in good time, he also cleared up after himself completely. We will not hesitate to use him again or to recommend him to anyone.
Ignis Heating Ipswich offers a free consultation and quote, and will endeavour to visit you the same day if required.
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